Security Officer | Per Diem | Rotating | Concord

Pay Range: $21.48 - $31.14

Security Officers shall be responsible for activities necessary to ensure the stability and safety of patients, staff members and visitors, in accordance with regulations and policies of the Security Department.

High school or equivalent (GED). Associate's degree preferred.

• Licensure required:
  Valid New Hampshire Driver's license.
• Certification required to obtain:
• Management of Aggressive Behavior
• Certification in the use of Forensic Restraints (handcuffs)
• Conductive Energy Weapon (C.E.W.)
• Basic Life Support (BLS) within 30 days of hire date.

• Experience as a Healthcare Security Officer, Corrections Officer, Police Officer, Military or Behavioral Health preferred.
• If no security-related experience, an associate's or bachelor's degree in a related field may be considered in lieu of experience.
• Skills in crisis management and de-escalation.
• Skills in conflict resolution and/or demonstrated ability to be effective in high stress, or emergent situations.
• Prior experience providing quality customer service.
• Ability to interact with people from diverse social, economic and ethnic backgrounds.
• Prior experience in analyzing situations and take quick, effective and reasonable courses of action.
• Ability to write reports.
• Ability to understand and carry out oral and written directives.
• Skills in computer competency.

• Assist in the management of aggressive/combative patients.
• Monitor high-risk patients awaiting disposition in the ED with proper documentation.
• Assist in the proper application of restraints, application of Management of Aggressive Behavior techniques, provide assistance to the patient and properly document the event.
• Provide required documentation of security department incidents and activity.
• Conduct security/safety rounds of the facility during shift.
• Act as liaison between Medical Examiner office, funeral directors and families to oversee appropriate follow through according to protocols for Care of the Expired Patient.
• Perform role utilizing systems, equipment, and resources available to Security to include all equipment associated with the Security Operations Center.
• Attend department meetings and complete department training.
• Provide security for the CHMG practices and other Concord Hospital satellite offices.
• Duties include:
• Make rounds through satellite locations; work with the Security Program Manager to coordinate training, such as MOAB, Armed Intruder, and other training programs as needed;
• Provide security presence as needed for difficult or potentially disruptive patients or visitors;
• Act as liaison between the practice/office and local law enforcement;
• Address security related concerns of employees/staff;
• Assist department leadership in developing security related policies;
• Handle investigations which involve Security;
• Notify Security Administration of emerging issues;
• Manage all off-site calls for service through the dispatch database;
• Perform other Security related duties as assigned.

The physical demands and characteristics of the work environment described are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly lift, carry or push/pull up to 10 pounds; frequently lift, carry or push/pull up to 10-25 pounds; occasionally lift, carry or push/pull up to 20-50 pounds.
• Regularly required to bend, climb, kneel, speak, squat, and walk.
• Frequently required to perform fine motor tasks, repetitive motion, drive, hear, reach, and sit.
• Occasionally required to smell, stand, and taste.
• Specific vision abilities required include color vision, depth perception, far vision, near vision, and peripheral vision.
• Frequently exposed to airborne pathogens, blood borne pathogens, bodily fluids; occasionally exposed to airborne contaminants and variable weather conditions.
• Noise level in the work environment is usually moderate.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights:
Workplace Discrimination is Illegal. Applicants to and employees of this company are protected under federal law from discrimination on several bases. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603‑230‑7269.