Communications Technician

Job Title

Communications Technician (Communications Technician II)

Concord, NH 03305

Department of Safety, Division of Emergency Services and Communications, Radio Communications

Prepares, installs, and maintains communications equipment and the statewide communications network to include Land Mobile Radio (LMR) apparatus, digital microwave, telephony, video, IP networks, and related systems.

• Prepares, installs, and performs maintenance of LMR and microwave equipment, including transmitters, receivers, portable radios, mobile radios, coaxial cables, wave guides, and associated hardware in fixed and mobile locations.
• Prepares, installs, and performs maintenance of telephony, video, and IP network equipment statewide for Department of Safety to ensure emergency communications and situational awareness during emergencies or large events.
• Maintains and configures dispatch consoles, audio recorders, and core LMR communications systems for use by DOS personnel.
• Performs maintenance and, when necessary, installation of vehicle warning equipment (lights, sirens, etc.) for DOS fleet vehicles.
• Utilizes computers and software to program, maintain, troubleshoot, and resolve problems with equipment; maintains logs and files reports of system issues and repairs.
• Maintains and evaluates DC battery systems, Uninterruptable Power Supply systems, and associated hardware to ensure continued operations of equipment supporting public‑safety missions.
• Tabulates daily work performed and submits it to supervisory staff for record keeping.
• Supervises contractors to ensure functional requirements specified in the contract are met.
• Provides end‑user training and technical support of equipment for DOS personnel.
• Travels to remote mountaintop sites by foot, OHRV, snowmobile, or four‑wheel drive vehicle to maintain tower buildings and grounds; may perform minor weather‑related repairs and vegetation removal.

Equivalent combination of 5 years of education and experience after completion of high school. Education and experience must be in telecommunications, electrical engineering, electronics, electronic service technology, or support and maintenance of wired and wireless communications, infrastructure equipment, and software.

• Valid driver’s license.
• Must pass a fingerprint‑based criminal background check and motor vehicle record check.
• Must be available to respond to emergency call‑outs 24/7.
• Must be willing and able to climb structures up to 20 feet.
• Must be able to perform work in adverse or severe weather conditions.
• Must be able to perform medium to heavy physical work, including bending, lifting, walking, and climbing.
• Must be able to skillfully replace and build equipment racks, antenna mounts, and cabling devices.

Candidates with an equivalent combination of 4+ years of relevant education and experience after completion of high school may be considered and hired in trainee status for this position.

• CDL‑B license.
• General Radio Operator’s License (GROL).
• Electronics certifications.
• Motorola certifications.
• COM‑T and COM‑L certifications.

• HMO or POS medical and prescription drug benefits.
• State‑paid retirement: 12.87% of pay.
• Dental plan at minimal cost for employees and families.
• Flexible spending accounts for healthcare and childcare.
• State defined benefit retirement plan and deferred compensation 457(b) plan.
• Work/life balance flexible schedules, paid holidays, and a generous leave plan.
• State‑paid life insurance $50,000 plus additional low‑cost group life insurance.
• Incentive‑based wellness program (up to $500).

EOE

For further information, contact Robert Lussier, Assistant Director, at Robert.

M.Lussier.gov or 603‑223‑4204.