Outreach Police Social Worker

Looking for a career that is purpose driven and positively impacts society and your community? Consider joining the Police Department in the Capital City of Concord, New Hampshire: a classic New England city that has been nationally recognized for its vitality and economic strength, offering an exceptional quality of life.

Starting Salary Range: $27.77 to $31.40 per hour (top of pay scale $37.30) with comprehensive benefits package.

Benefits include:

• Medical, Dental, Vision, Life & Disability
• Paid Time Off (PTO) – Annual and Sick
• 13 Paid Holidays, plus a floating holiday on election years
• NHRL Pension Plan
• 457 Investment Opportunities
• Tuition Reimbursement
• Federal student loan forgiveness eligibility and repayment for qualifying positions
• Wellness program with incentives and reimbursement for fitness activities

Works alongside a police social worker supervisor, police officers, other city staff and community organizations to assure adequate referral delivery to families and individuals. Provides outreach, case management and connections to community resources. Supports the department’s Adverse Childhood Experiences Response Team (ACERT) program including outreach, deployments, data collection, and partnership maintenance.

Provides referral services for housing assistance, mental health and substance use treatment, and eligible DHHS, city and local programs.

Facilitates resource connections via meetings and warm handoffs between clients and community organizations such as mental health centers, recovery networks, public assistance programs, education departments and other local entities.

Develops and maintains an extensive network of local service agencies and support systems available in the City of Concord and Merrimack County.

Monitors department databases for service‑eligible incidents (e.g., domestic disturbances, drug overdoses, welfare checks, mental health incidents, suicide attempts, death investigations) to refer parties to appropriate assistance.

Provides presentations on the functions, duties of the Police Social Work Unit, and supports onboarding of new departmental staff and community presentations.

Coordinates ACERT deployments, tracks information, and reports to the Department of Justice. Manages communications related to deployments with staff and partners and schedules deployments with the ACERT team.

Maintains databases, records and files in accordance with agency, state and federal confidentiality standards. Provides case‑management input to other staff as needed and attends seminars and training programs to enhance professional knowledge.

Bachelor’s degree in Social Work, Criminal Justice, Psychology or related field with a minimum of three years of related experience. Prior home‑visiting experience is preferred. Any combination of education, training and experience that provides the required knowledge, skills and abilities is acceptable. Experience working collaboratively with public‑safety organizations is preferred but not required.

Knowledge of: local social service organizations, modern office methods, confidentiality protocols, and departmental policies.

Skills in: sufficient computer skills for documentary functions; assessing and evaluating individualized situations; superior verbal and written communication; gaining confidence and trust of clients; organizing and maintaining documents; interpreting policies; dealing with psychological and environmental problems; establishing rapport; working independently; problem solving; and performing desk duties.

Work conducted in the office, clients’ residences, and the community, including home visits and additional community visits as needed (potential exposure to homeless encampments). Mandatory use of safety equipment for community work. Possible exposure to noise.