Outreach Counselor - Housing Bridge

Description

Riverbend Community Mental Health-a trusted leader in New Hampshire’s behavioral health community is seeking a compassionate, driven, and highly resourceful Outreach Counselor - Housing Bridge to play a critical role in helping individuals secure and sustain safe, stable, and meaningful housing.

This is more than a case management role-it’s an opportunity to be on the front lines of ending homelessness and advancing recovery for adults living with serious and persistent mental illness. At Riverbend, we recognize that housing is healthcare, and your work will directly impact an individual’s ability to heal, grow, and thrive.

As an Outreach Counselor, your work extends far beyond the office. You’ll be out in the community-building relationships with landlords and property managers, identifying housing opportunities, coordinating placements, and advocating for individuals every step of the way. From first application to long-term tenancy, you’ll walk alongside those you serve, providing hands-on support and encouragement as they transition into permanent housing.

You will be part of a mission-driven, collaborative team that is deeply committed to innovative, person-centered care. Your role will not only change individual lives-it will strengthen families, reduce hospitalizations, and contribute to a healthier, more equitable community.

If you are passionate about housing as a foundation for recovery, thrive in a dynamic, community-based environment, and are motivated to make a tangible difference every day, we invite you to bring your dedication and heart to Riverbend.

At Riverbend, you won’t just help people find housing-you’ll help them build stability, reclaim independence, and create a future filled with possibility.

Make a real impact- every single day. Join one of the state’s largest and most respected community mental health providers, where your work directly changes the lives of local individuals and families. At Riverbend, you’re not just filling a role-you’re helping transform lives and strengthen our community.

At Riverbend, you’ll be part of a collaborative, mission-driven team that is deeply committed to both client care and employee growth. We foster a supportive and inclusive environment where your voice matters, your contributions are recognized, and your career can thrive.

If you’re looking for meaningful work, a strong team culture, and real opportunities for professional growth through training, certifications, and advancement-Riverbend is the place to build your future while making a difference.

• Assess housing readiness and teach essential independent living skills
• Identify, secure, and support placement into permanent, recovery-oriented housing
• Assist individuals through every step of the housing process-from applications to move-in
• Conduct housing outreach, build landlord relationships, and expand housing opportunities
• Support access to housing resources such as Housing Bridge subsidies, Section 8, and PRA 811
• Help individuals maintain housing through coaching, advocacy, and ongoing in-home support
• Mediate landlord-tenant concerns and promote successful tenancy
• Assist with budgeting, household setup, lease compliance, and life skills development
• Collaborate with community providers, housing agencies, and internal clinical teams
• Maintain accurate documentation and electronic health records in compliance with Medicaid and regulatory standards

• Passion for working with individuals experiencing mental illness and housing instability
• Strong communication, advocacy, and relationship-building skills
• Ability to work independently in community-based settings
• Organized, detail-oriented, and mission-driven
• Experience with housing programs, case management, or outreach is a plus

• Bachelor’s degree in Psychology, Social Work, Education, Rehabilitation, or Human Services required.
• One (1) year of human services experience preferred.
• A valid driver’s license, personal vehicle, and auto insurance is required.
• Availability to work some flexible hours to provide…