Community Coordinator; CWIC)

Community Work Incentives Coordinator (CWIC)

Provide information, referral, and advocacy services to individuals with disabilities who are looking for work and who are receiving disability benefits from Social Security or have questions about NH Medicaid programs, state benefits, and public health insurance. Provide work incentives counseling services to individuals with disabilities or receiving state benefits who are looking for work or who are working and trying to navigate the benefits/entitlements systems.

Participate in economic development outreach activities for members of the general community, service providers, community organizations, and individuals with disabilities and family members.

Essential functions

• Provide information and referral services to members of the general community: service providers, community organizations, individuals with disabilities and families about available work incentives for Supplemental Security Income (SSI) and/or Social Security Disability Insurance (SSDI) beneficiaries, medical coverage options (including NH Medicaid programs), subsidized housing options, and state benefits.
• Conduct timely intakes to ascertain facts about beneficiary issues, provide accurate information, and counsel individuals' about how earnings from employment will affect their SSI and/or SSDI work incentives and state benefits programs (especially medical coverage).
• Provide in-depth benefits analysis services for NH Vocational Rehabilitation (VR) fee-for-service and referrals with the development of a comprehensive Benefits Summary and Analysis and Work Incentives Plan.
• Refer job searching beneficiaries to community partner organizations such as NH Vocational Rehabilitation (VR), Employment Networks (ENs), New Hampshire Works/One-Stop Career Center/Unemployment Office, etc.
• Provide on-going financial counseling follow-up services to all beneficiaries, with priority going to those who are employed or have a job offer pending.
• Refer general information, referral, and advocacy questions to I&R specialists if they need further information and referral.
• Maintain professional knowledge and skills by reviewing professional literature and attending trainings and workshops given by VCU, SSA, and other professional resources.
• Support and uphold GSIL policies and procedures, workplace regulations and safety practices.
• Share newsworthy information appropriately throughout the organization.

Competencies

• Deductive ability with analytical thinking and creative problem-solving skills.
• Demonstrate competent interviewing and partnering skills.
• Demonstrate ability to link individuals with disabilities to employment opportunities.
• Ability to interpret Federal, State, and local laws, regulations, and administrative code about public benefits.
• Knowledge of disability terminology used to describe awareness of cultural and political issues for various disability populations.
• Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) disability programs knowledge.
• Knowledge of SSA and other Federal, State, and local work incentive programs.
• Knowledge of all public benefits programs (including TANF and public medical coverage), basic operations and inter-relationships among the programs, specifically in terms of their impact upon employment.
• Translating technical information for lay individuals.
• Accessing information in a variety of ways (including the ability to be able to recognize when additional information is needed);
• Accessing specific Employment Network (EN) information.
• Interpersonal skills (e.g. recognize and help people manage anger and conflict, enjoy working with individuals).
• Counseling and evaluation-related skills (ability to listen, evaluate alternatives, advise on potential…