Development Services Technician

Development Services Technician I

The purpose of this position is to assist with plan approval process and permits for the Development Services Department as well as perform administrative duties.

Essential Duties and Responsibilities:

• Prepares information from site plans submitted for planning and zoning approval and performs inspections on construction projects.
• Meets with developers, engineers, and surveyors to describe or review procedures and promote new development.
• Provides customers with information on the planning and zoning approval process.
• Researches ordinances, regulations, and processes and recommends improvements.
• Provides administrative support by maintaining department schedules, coordinating meetings and agendas, preparing reports, researching information, and processing a variety of permits and certificates.
• Assigns case numbers to applications and enters customer requests for plan approval into database.

Supplemental Functions:

• Performs other similar duties as required.

Job Specifications and Qualifications:

Knowledge:

• Basic civil engineering principles;
• Applicable local, state and federal laws, rules, and regulations;
• Construction principles;
• Mathematical concepts;
• Customer service principles;
• Modern office equipment and procedures.

Licensing and Certifications:

• Valid North Carolina Driver's License.

PLEASE NOTE: Applicants must meet the City criteria for an acceptable driving record.

Working Conditions / Physical Requirements:

• Positions in this class require: standing, fine dexterity, walking, sitting, handling, vision, hearing, talking.
• Light Work:
  Exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly AND/OR walking or standing to a significant degree.
• Incumbents may be subject to extreme temperature.

Required Skills:

• Operating a computer and applicable software applications;
• Applying local, state and federal laws, rules and regulations;
• Performing mathematical calculations;
• Operating modern office equipment;
• Providing customer service;
• Tracking documents, cases, files, and projects;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Required Experience:

Associate's degree or diploma from a college, technical, business, vocational, or correspondence school, with at least one (1) year of experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.