Resource Manager

Responsibilities

• Collaborate with Tax Practice leaders and engagement teams to understand business needs and drive consistency across locations, with a focus on efficiency and financial performance
• Analyze scheduling, utilization, and forecasting data to provide insights that support staffing decisions and improve workforce planning
• Monitor staff workloads and proactively address scheduling conflicts to ensure balanced utilization and alignment with engagement needs
• Align resources based on skillset, industry experience, technical expertise, and geography to maximize effectiveness and client outcomes
• Generate and interpret reports related to productivity, utilization, profitability, and availability, identifying trends and opportunities for improvement
• Facilitate scheduling discussions, provide recommendations, and follow up on outstanding staffing challenges to ensure timely resolution
• Maintain workforce plans and partner with leadership, Finance, and HR to address variances and support strategic initiatives
• Build trusted relationships with internal stakeholders, serving as a key advisor on resource management and operational efficiency
• Participate in talent development discussions, offering input on staffing opportunities aligned with individual goals and career growth
• Lead or support onboarding and training related to scheduling systems, tools, and processes
• Contribute to continuous improvement efforts by sharing best practices and supporting firmwide resource management initiatives

• Bachelor’s degree preferred
• 5+ years of experience in resource management, scheduling, or related experience within a professional services or public accounting environment
• Strong proficiency in Microsoft Office and ability to create presentations with charts, graphics, and data analysis
• Excellent analytical, forecasting, and problem-solving capabilities with the ability to interpret complex data
• Strong verbal and written communication skills with the ability to engage stakeholders at all levels
• Proven ability to manage multiple priorities, stay organized, and operate with a sense of urgency in a fast-paced environment
• Experience identifying challenges, making recommendations, and knowing when to elevate complex issues
• Ability to influence and collaborate effectively across teams, functions, and levels of the organization
• Strong relationship-building skills with a focus on coaching, development, and collaboration
• Adaptability and a continuous improvement mindset, with the ability to drive process enhancements and support change initiatives

Demonstrates expertise in resource management and scheduling within a professional services environment, leveraging strong analytical and problem-solving skills to enhance operational efficiency and workforce planning. Proven ability to build relationships and influence stakeholders while driving continuous improvement initiatives.