AI-Powered eService Operations Specialist
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-07-31
Listing for:
Lenovo
Full Time
position Listed on 2026-07-31
Job specializations:
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Business
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IT/Tech
Job Description & How to Apply Below
Lenovo is seeking an innovative, data-driven eService Generative Engine Optimization Operations professional to support AI-powered digital service experiences. You will focus on enhancing Lenovo’s eService ecosystem through Generative AI, Agentic AI, and data-driven operational strategies, improving customer engagement and self-service effectiveness.
The ideal candidate will have a strong understanding of digital operations, customer experience, and analytics, with the ability to collaborate
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