Product Management Manager – Deposits

Responsibilities

• Formulate product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle
• Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance
• Support the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners
• Leverage resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy
• Participate in the development of product strategy recommendations
• Develop recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner
• Act as product SME on features and services and collaborates with business partners to provide recommendations
• Partner with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features
• Assist in the identification and evaluation of potential providers for alliance relationships
• Provide support in developing, editing, and distributing product communications
• Conduct research on external market trends/design changes, financials, member information and/or transaction data for assigned products
• Hold responsibility for coordinating with relevant control partners to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations
• Interpret performance results to inform product or sales forecast and planning
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

• 6 years of relevant industry experience in Wires (e.g., Fed Wire, CHIPS, SWIFT), Zelle, Instant Payments (Fed Now, Real-time Payments, Visa Direct, Mastercard Send), Payment Product, Payment Operations or Money Movement Product in Financial Services
• 2 years of payment product management, or similar product management experience
• 2 years of data analysis experience in clearly communicating data driven decisions
• Experienced in market research and competitive analysis to create product roadmap, make product decisions and iterate rapidly
• Advanced experience in creating product briefings
• Ability to understand and explain end-to-end payment flows and member journey from transaction initiation to reconciliation
• Ability to manage a product from ideation through launch, iteration, and eventual sun setting
• Knowledge of Wires, Zelle and Instant Payments laws, rules, and regulations to include: FFIEC
  - Retail Payment Systems Handbook, Payment Rules (NACHA, Zelle, RTP, etc.), Reg CC, Reg E, Reg DD, Operating Circulars
• Accredited Payments Risk Professional or Accredited Faster Payments Professional certifications preferred.