Restaurant Office Administrator

Restaurant Office Administrator

Compensation range for this role is $44,000-$54,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.

As a Restaurant Office Administrator at Cooper’s Hawk, you’ll play a key role in supporting both the front and back of house through a wide range of administrative, financial, and event-related responsibilities. In partnership with the General Manager and Restaurant Support Center, you’ll ensure smooth office operations, accurate financial processes, and exceptional private event coordination. Your attention to detail and commitment to hospitality will help create a seamless experience for both Team Members and Guests.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• 401(k) with Company Match
• Supplemental Health Coverage (Voluntary Accident, Hospital Indemnity and Critical Illness)
• Health & Flexible Savings Accounts
  - Health and Dependent Care
• Long-Term Disability;
  Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Tenure Recognition and Referral Bonuses
• Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers
• Annual Destination Conference for General Managers and Executive Kitchen Managers
• Career Development Opportunities

How You Will Succeed

People Developer:
Centered on growth, mentorship and creating career pathways for all.

• Support Team Members by answering payroll, benefits, and policy questions while assisting with recruiting and onboarding processes.
• Assist with screening applications and processing employment paperwork
• Train and support the Office Assistant to act as a weekend/vacation backup
• Represent Cooper’s Hawk values and create a respectful, positive, and professional work environment
• Communicate with clarity, actively listen, and build strong relationships across the team
• Lead with self-awareness by modeling accountability, professionalism, and continuous improvement

Master Operator:
Focused on efficiency, execution, and process excellence.

• Maintain accountability for all aspects of private events, including bookings, contracts, BEO accuracy, banquet materials, room setup, payments, and event execution using Tripleseat and Eventbrite.
• Demonstrate discipline in managing administrative operations, including payroll, vacation requests, invoices, gratuity systems, cash reconciliation, uniform inventory, marketing collateral and employment paperwork.
• Adapt quickly to changing business needs while maintaining operational excellence
• Drive disciplined execution through planning, prioritization, and follow-through
• Ensure compliance by tracking health and safety certifications, maintaining required postings, and partnering with the General Manager and Restaurant Support Center on policies and procedures.
• Manage daily Wine Club Membership data entry and reservation system support while ensuring accurate administrative records and efficient restaurant operations.

Community Cultivator:
Emphasizes connections, team member and guest experience, and brand advocacy.

• Foster collaboration across restaurant teams…