Customer Service Rep
Job in
Concord, Cabarrus County, North Carolina, 28025, USA
Listed on 2026-06-29
Listing for:
Waste Pro
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Answers incoming calls;
Assists existing commercial and residential customers in resolving issues;
Provides service quotes for new customers;
Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information;
Provides customer retention by providing high level customer service and offering alternatives to cancellation request
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