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Associate Inside Sales Representative

Job in Concord, Cabarrus County, North Carolina, 28027, USA
Listing for: Simpson Strong-Tie Company Inc.
Full Time position
Listed on 2026-07-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 19.38 - 29.09 USD Hourly USD 19.38 29.09 HOUR
Job Description & How to Apply Below

Job Title

Associate Inside Sales Representative

Location

Columbus, OH

Responsibilities
  • Answer the queue phone and provide customers with requested information including pricing and ship dates.
  • Input orders into the computer.
  • Provide technical help when able.
  • Handle all types of customer problems and requests and process orders.
Requirements
  • High School Diploma or GED required.
  • Customer service experience a plus.
  • Proficiency with Outlook, Excel, MS Word, and similar computer programs.
  • Accountability & Dependability: consistent reliable, punctual attendance.
  • Mathematical reasoning: ability to add, subtract, multiply, divide whole numbers, fractions, percentages, decimal equivalents.
  • Reading comprehension: read and write simple correspondence and follow instructions.
  • Analysis/Reasoning: interpret instructions in written, oral, diagram form.
  • Customer focus: quickly solve customer problems.
  • Communication: effective one-on-one, small group and team communication.
Compensation and Benefits

Pay: $19.38 - $29.09 per hour.

Benefits include medical, dental, vision, retirement contributions, employee stock purchase plan, bonus and commission, paid holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, referral bonuses, charitable contribution matching, education reimbursement, and more. View benefit plan details at

Physical Requirements and Work Environment

Employee frequently required to sit, talk, hear, walk and stand; may occasionally push or lift up to 25 lbs. The job operates in a professional office environment with standard office equipment.

Travel

Not normally required; may be required for training purposes.

EEO Statement and Policies

We are an equal opportunity employer. All employment decisions are based on qualifications and merit. All job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable laws.

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Position Requirements
10+ Years work experience
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