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Patient Services Call Center Specialist
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-08-03
Listing for:
Cabarrus-Rowan-Community-Health-Center
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
The Cabarrus Rowan Community Health Center is seeking a Call Center Representative to deliver high-quality service to patients via telephone and online channels. You will support appointment requests, call routing, and front desk operations across sites, ensuring accuracy of patient data and timely responses.
This frontline role assists the supervisor and Operations Manager, emphasizing professionalism, bilingual communication, and adherence to CRCHC policies and procedures.
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