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Customer Experience Specialist – Ecommerce
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-09-06
Listing for:
Capitol Lighting
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce
Job Description & How to Apply Below
Capitol Lighting in North Carolina is seeking a Customer Experience Representative to support our ecommerce channels and post-order inquiries, delivering world class service.
You will respond via phone, chat, and email, provide order updates, and coordinate with internal teams to resolve issues, while maintaining professional communication.
Ideal candidates have 1–2 years of customer service in a call center, strong communication, detail orientation, and flexibility to work varying schedules.
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