Customer Solutions Specialist — Financial Wellness Advocate
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Service Rep
Ally Financial is hiring a Customer Solutions Representative to proactively make outbound calls and handle inbound inquiries, assisting customers with auto loan accounts and payment issues in a professional, empathetic manner. Compensation is $23/hr plus monthly incentives, with training in November or December 2026.
After training, schedules follow a standard daytime pattern with occasional late starts and Saturday coverage.
For the Customer Solutions Specialist — Financial Wellness Advocate position at Ally, we are reviewing applications now.
The position is based in NC, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 48.000 - 54.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Solutions Specialist — Financial Wellness Advocate role in the description above.
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