Library Assistant - Public Services

Position: LIBRARY ASSISTANT - PUBLIC SERVICES (FULL-TIME)
Salary : $33,737.60 - $40,310.40 Annually
Location : Cabarrus County, NC
Job Type: Full-Time
Job Number: FY26-01343
Department: CONCORD LIBRARY
Opening Date: 02/12/2026
Closing Date: 3/1/2026 11:59 PM Eastern

Description
Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.

Hiring range for this position is $33,737.60 - $40,310.40. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 10.

This is a Full-Time position working in the Public Services Division of the Concord Library. Employees may be required to provide coverage at other branch locations as operational needs require. The work schedule for this position operates on a rotating basis and includes evening and weekend coverage. The standard schedule is Monday through Thursday, 8:00 a.m.

- 5:00 p.m., with one designated evening shift from 11:00 a.m.

- 8:00 p.m. This position also requires alternating Friday and Saturday shifts from 9:00 a.m.

- 6:00 p.m.

General Definition of Work:
Performs intermediate paraprofessional work providing assistance to library patrons. Work is performed under general supervision.
Examples of Duties

Essential Functions/Typical Tasks:
Providing customer service-oriented assistance in circulation, reference, or children's services; assisting patrons in use of library resources; providing reader's advisory services and programming for the public; maintaining records and files.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Provides general library services at circulation desk; registers patrons; checks in and out books and other materials; empties book drop.
• Assists patrons with locating and selecting library materials; assists patrons with placing holds on materials.
• Prepares and presents programs for children and their families, teens, and/or adults; publicizes those programs.
• Creates and maintains bibliographies for reader's advisory. Creates displays.
• Provides reference and reader's advisory services and services to the homebound.
• Shelves library materials: shelf reads and straightens shelves.
• Conducts scheduled library tours.
• Assists library patrons with the use of library computers and related technology and equipment.
• Troubleshoots minor computer and related peripheral issues.
• Tracks and reports relevant statistics.
• Assists in the material deselecting process.
• Recommends materials for purchase.
• Handles financial transactions according to County policy.
• Participates in outreach, marketing, and off-site services.
• Obtains books and materials from other libraries via inter-library loan.
• Participates in the coordination of volunteers.
• Opens and closes library as assigned.
• Performs related tasks as required.

Knowledge,

Skills and Abilities

:
General knowledge of basic library procedures, methods and techniques; general knowledge of and interest in books including reader interest levels; general knowledge of the library circulation functions; general knowledge of office procedures and records maintenance techniques; ability to exercise initiative and independent judgment; skill in the use of library equipment, materials, computers and related technology and resources; ability to establish and maintain effective working relationships with library patrons and associates.
Minimum Education / Experience requirements

Education and Experience:
Requires graduation from an appropriately accredited community college with major course work in education, history, literature or related field; some work experience involving public contact. An equivalent combination of education and experience may be considered.

Some county job postings indicate that you can qualify with an "equivalent…