Technical Training Specialist

Overview

Duke Energy is seeking a skilled and motivated Technical Training Specialist to support Distribution Engineering and Power Grid Operations (PGO) by designing, delivering, and continuously improving high-quality training solutions that enhance technical capability, workforce readiness, and operational performance. The role also plays a key part in developing, maintaining, and sustaining the Distribution Engineering curriculum.

• Design, develop, and update instructor‑led (ILT), virtual, and eLearning content using established instructional design practices (e.g., ADDIE).
• Develop training programs to support new systems, tools, and engineering processes.
• Maintain and continuously improve the Distribution Design Engineering curriculum to ensure relevance and effectiveness.
• Ensure all training materials align with current engineering standards, processes, and regulatory requirements.

• Deliver engaging training sessions to Distribution Designers, Engineers, and other Duke Energy employees across multiple regions (in‑person and virtual).
• Facilitate learning experiences that drive knowledge retention, skill development, and on‑the‑job application.
• Support onboarding, progression, and upskilling programs within the Distribution Design curriculum.
• Develop training plans to support business initiatives and project implementations.
• Coordinate logistics for successful training delivery (scheduling, materials, and communication).

• Act as a liaison between Engineering Leadership and the Engineering Training team to align training priorities and solutions.
• Partner with cross‑functional teams to assess training needs and recommend effective learning solutions.
• Represent Distribution Engineering as a Subject Matter Expert on projects and cross‑functional initiatives.
• Conduct Designer observations to maintain awareness of field practices, process changes, and evolving business needs.
• Communicate insights, trends, and training impacts to leadership, including presenting to senior‑level stakeholders.

• Create, schedule, and manage training events and sessions within the LMS.
• Track training completions, attendance, and performance metrics to support compliance and reporting needs.
• Analyze training data to identify gaps and opportunities for improvement.

• Evaluate training effectiveness and recommend enhancements based on feedback and performance trends.
• Support training initiatives from analysis through implementation.
• Stay current on emerging training methods, tools, and industry best practices.

• Microsoft Office:
  PowerPoint, Excel, Word, Teams, SharePoint, One Note
• Learning Management Systems:
  My Learning or equivalent
• Engineering tools:
  Maximo, GIS systems, CAD, design tools
• Power BI (preferred)

• Hybrid; work performed from both remote and onsite locations after the onboarding period.
• Hybrid employees must live within a reasonable daily commute to a Duke Energy facility.
• Travel requirements: 15‑25%.
• Relocation assistance provided (as applicable).

• High school diploma or GED and 5+ years of engineering design experience.

• Associate degree in Engineering, Power Systems Management, or other engineering degree.
• Experience collaborating with SMEs, leadership, and cross‑functional teams.
• Strong facilitation, communication, and organizational skills.
• Experience as a Distribution Designer or in an electric utility distribution environment.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Experience in Distribution Engineering, utilities, or Technical Operations environments.
• Familiarity with engineering design processes and technical curriculum development.
• Experience supporting system implementations or process changes.
• Knowledge of training evaluation models (e.g., Kirkpatrick).
• Experience with Learning Management Systems (e.g., My Learning or equivalent).
• Working knowledge of instructional design methodologies (e.g., ADDIE).
• Experience developing and delivering technical training (ILT, virtual, and/or eLearning).
• Experience with engineering tools and systems (e.g., Maximo, GIS, CAD).

Duke Energy is an equal‑opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status.

Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.