Team Leader- R

Overview

About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Global Markets Operations provides operations support to the Global Markets Business of Bank of America Merrill Lynch. Key business activities include back office and middle office operations related to securities, derivatives, futures, options, currencies (FX) and commodities. Key functions include Trade Processing & settlement, Inventory Management, Cash Management, Asset Services, Collateral Management, Reconciliation, and Client & Product Data. The candidate should possess knowledge in Asset Services or skill gained through work experience in Global Securities Operations.

This is an Individual Contributor role with responsibility to deliver critical-to-quality metrics for the lines of business that he/she supports. May recommend solutions to moderately complex problems, lead or train other associates or supervise (functionally) highly routine work. The candidate should also possess leadership, communication and problem solving skills. The candidate may perform a specialist role in Asset Services function performing routine transactions or functional activities.

The candidate may also perform specialist roles like quality control, process level reporting of metrics, special projects for the line of business, etc. Incumbents would be graduates / post graduates with 48 - 60 months of work experience with 18 - 24 months of experience of Asset Services team.

Asset Services Processing team will be responsible for the following:

• Processing Income and corporate action events for House/Prime brokerage clients
• Reconciliation of Cash breaks, control accounts, tax accounts and fee accounts
• Investigation and Resolution of client queries on a timely basis

• Daily Processing of equity dividend events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service levels.
• Resolution of any processing issues and liaison with other areas of Bank of America Merrill Lynch including Settlements, Trading Desk Support, Client Service Representatives, Finance & Middle Office, Technology, Product Data Support, Client On boarding Services and global Asset Services Departments. The job involves a high degree of daily communication and interaction with internal counter parties, external custodians/agent banks and external clients.
• Daily reconciliation of control, suspense and bank accounts and daily resolution of reconciling items.
• Maintenance of customer service levels…