Future Operations Program Manager

About Us

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

The mission of North Carolina Emergency Management is to enhance North Carolina's resiliency through active collaboration, communication, and coordination of protection, prevention, mitigation, response and recovery measures.

The primary mission of the Plans Section is to provide the Division and the State Emergency Response Team (SERT) with planning support, situational awareness, interagency coordination, and meteorological support. Furthermore, the Plans Section implements and manages the statewide training and exercise programs, as well as oversees future operations planning.

This position serves as a key component of the North Carolina Emergency Management Future Operations (FuOps) planning cell, responsible for advancing long-range planning, readiness, and continuous improvement across all phases of the Division. The role integrates situational awareness, stakeholder coordination, and strategic analysis to anticipate operational challenges, identify resource needs and gaps, and inform decision-making for future operational periods.

The position collaborates closely with internal staff, Functional Leads, and external partners to validate planning assumptions, address capability gaps, and align future operations with state leadership priorities. It facilitates regular coordination meetings, maintains shared situational awareness, and produces clear, actionable reports and updates to support senior leadership.

In addition, the role leads efforts to track and integrate lessons learned, monitor corrective actions, and ensure continuous improvement across programs and operations. It supports training, exercises, and accreditation efforts while maintaining centralized documentation and planning products.

The position represents NCEM at planning meetings, trainings, exercises, and other planning related events throughout the state. During activations, the position is assigned duties within the Planning Section and serves within the State Emergency Operations Center (SEOC) with a strong emphasis on maintaining and enhancing situational awareness, ensuring accurate information flow, supporting planning functions, and providing timely documentation and coordination to enable effective preparedness, response, and recovery operations statewide.

Responsibilities may also include data analysis, documentation and reporting of Situation Reports, Incident Action Plans and Operational Briefs.

Salary Range: NC17 $ 60,881.00 - $

All NCEM new hires are required to report in-office/on-site for the first 90 days of employment

Please note that this posting will close at 11:59pm on 8/04/2026

This is a full time position (40 hours per week) with State Benefits .

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.

All work history and education (including accurate dates of employment/attendance) must be documented on the application. Work experience may include internships, volunteerism, and full and part-time work. A complete, all-inclusive application maximizes an applicant's potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position.

Resumes may be attached as a supplement to the application but are not a substitute for a complete application.

• Proven ability to lead cross-functional teams and facilitate interagency collaboration.
• Excellent written and verbal communication skills
• Documented experience developing delivering reports, briefings and/or presentation