Temp Specialty Case Care Manager Extender

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Potential for Temp to Full-Time Pay Scale:
Starting at $17.31hr, increases based on experience and education.

Summary:

Under direct and indirect supervision, provides care management functions, documentation, referral and linkage, and monitoring/follow-up. Specialty Team Care Manager Extender coordinate services for individuals with complex behavioral health, medical, and psychosocial needs, including high-risk and medically complex cases requiring intensive care coordination and timely intervention. Responsible for identifying and addressing urgent needs, collaborating with providers and community partners, and ensuring critical issues are communicated and resolved as emergently as appropriate to support member health, safety, and continuity of care.

Essential Duties and Responsibilities:

Provides care management extender duties, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion

Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care.

Provides crisis intervention to all participants of TCM and involves crisis services when needed.

All other duties as assigned by supervisor.

The responsibilities of the Care Management Extender include, but are not limited to, the following:

Care Management Documentation Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person.

Assist the person to obtain the outcomes/skills/symptom reduction that they desire.

Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance.

Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer’s medical record prior to releasing any information when needed (Substance Use Disorders).Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian).Referral/Linkage Referral and linkage activities connect a recipient with medical, behavioral, social and other programs, services, and supports to address identified needs and achieve goals specified in the Care Management Plan.

Referral and linkage activities include but are not limited to:

Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes.

Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan.

Making referrals to providers for needed services and scheduling appointments with the recipient.

Assisting the recipient as he or she transitions through levels of care.

Facilitating communication and collaboration among all service providers and the recipient.

Assisting the recipient in establishing and maintaining a medical home where needed.

Assisting the recipient in establishing OBGYN and prenatal care as necessary.

Natural Support / Services Not Funded Through the Tailored Plan Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support from friends/family/church, etc.

Ensures that the consumer gets the best possible treatment and care by carefully coordinating paid supports/services with other resources available in the community.

Monitoring/Follow-Up Monitoring and follow up includes activities and contacts that are necessary to ensure that theCare Management Plan is effectively implemented and adequately addresses the needs of the recipient. Monitoring activities may involve the recipient, his or her supports, providers, and others involved in care delivery. Monitoring activities helps determine whether:

Services are being provided in accordance with the recipient’s Care Management Plan;

Services in the Care Management Plan adequate and effective;

There are changes in the needs or status of the recipient; andThe recipient is making progress toward his or her goals.

Documents monitoring and the actions taken/planned as a result of the monitoring in the consumer’s record.

Ensures that the monitoring schedule for each consumer is…