ServiceNow Business Analyst
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-02-12
Listing for:
Smart IT Frame LLC
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, IT Consultant, Data Analyst
Job Description & How to Apply Below
Overview
Role: Service Now Business Analyst
Onsite - Charlotte, Raleigh, Wilson, NC / Atlanta, GA (Onsite)
Mode: Contract
Client Kit
BGV must be cleared to start
Responsibilities- Seeking a contingent Business Analyst with deep Service Now expertise.
- This role will focus on streamlining and documenting current-state processes, improving requirement quality, and ensuring that deliverables for the release process are well-defined and actionable.
- The BA will work closely with platform engineers, release managers, and governance stakeholders to accelerate throughput and reduce rework.
- The role will ensure that governance deliverables and release artifacts are complete, accurate, and compliant with internal controls and audit requirements.
- This resource will support backlog burn-down by enabling faster story readiness and reducing cycle time through better requirement clarity.
- Rest integrations with some custom spokes but limited.
- Service Now Business Analyst Expertise
Mid-Senior level
Employment typeContract
Job function- Information Technology
- Business Consulting and Services, Software Development, and IT Services and IT Consulting
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