Traveling Technical Support Analyst

Description

Our client is the exclusive provider of technology solutions for a Car Company's racing division, is seeking a sharp, midcareer Technical Support Specialist to join a highly specialized team supporting NASCAR events nationwide. This role is ideal for someone who thrives in fast-paced environments, learns quickly, and loves solving complex technical problems under pressure.

They will support our client's racing operations on-site at NASCAR events by deploying, configuring, and maintaining the custom-built systems our client uses for real-time vehicle telemetry, data analytics, mobile viewing centers, and trackside infrastructure.

This is a high impact, handson position supporting one of the most exciting technology environments in professional racing.

Deploy and troubleshoot:

• Network services
• Routing equipment (light configuration)
• A/V equipment and cabling
• Satellite uplinks
• Workstations, laptops, and peripherals
• Support Windows and Sonic Wall environments.
• Manage access and permissions, including email adjustments as needed.
• Work directly with drivers, pit crews, engineers, and technical leadership.
• Use and support our client's proprietary applications and analytics platforms.
• Provide exceptional on-site troubleshooting and rapid problem resolution.

Technical support, Troubleshooting, Windows, hardware, applicaton support, router, network, networking, servers, windows server, Thick skin, problem solving, sonic wall, A/V

Technical support,Troubleshooting,Windows,hardware,applicaton support,router,network,networking,servers,windows server

• 3-5 years of hands-on technical support experience in roles such as:
• IT Support Technician (Level II preferred)
• Field Services Technician
• Technical Specialist with light networking exposure

• Strong troubleshooting instincts and ability to  figure things out  quickly.
• Comfort working with custom-built and proprietary systems.
• Solid foundation in:
• Windows support
• Basic to intermediate networking
• Sonic Wall (a plus)
• A/V setup and wiring
• Laptop and peripheral support
• Ability to work independently after initial ramp-up.

• Loves travel and this is non-negotiable (50%+ of the year on the road).
• Tech-savvy quick learner who thrives in new environments.
• Strong customer service mindset; excellent communication skills.
• Calm under pressure and able to troubleshoot live-event issues.
• Enjoys being hands-on and working with hardware as much as software.

Intermediate Level

This is a Permanent position based out of Concord, NC.

The pay range for this position is $70000.00 - $120000.00/yr.

• 1 week a year off without having to use PTO
• Health insurance is 100% coverage and %100 premium paid.
• PTO is 3 weeks vacation plus 10 holidays and sick leave as needed
• Opportunity for bonuses

This is a fully onsite position in Concord,NC.

This position is anticipated to close on Feb 27, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.