More jobs:
Technical Support Analyst - Lead
Job in
Concord, Cabarrus County, North Carolina, 28025, USA
Listed on 2026-05-30
Listing for:
Global IT Solutions, Inc - Texas
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full‑time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department’s permitting system.
LocationNorth Carolina (Preferred Local Aspirants Only)
Qualifications- Excellent problem‑solving and communication skills.
- Experience providing technical support or customer service in a software or web‑based environment.
- Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable.
- Experience with web content management systems (e.g., Sitefinity, Word Press, Drupal).
- Strong written and verbal communication skills, with the ability to explain technical concepts to non‑technical users.
- Demonstrated problem‑solving skills and a proactive approach to learning and issue resolution.
- Ability to work independently in a remote environment while collaborating effectively with team members.
Experience with Dynamics 365 and related Power Platform services and products.
Seniority levelMid‑Senior level
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×