Product Delivery Associate - Fulfillment & Archive Service

Job Description

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. Be responsible for planning, organizing, and overseeing a project from start to finish. Ensuring projects are completed to the required standards, on time, and within budget.

As a Product Delivery Associate in Fulfillment & Archive Service, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. Serve as the primary point of communication between stakeholders, team members, and clients to keep everything on track, resolve issuesandrisksandensure allareworking toward the same goals.

• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
• Contributes to change management activities across functional partners and documents adherence to the firmâs risk, controls, compliance, and regulatory requirements
• Documents blockers and impediments to aid with dependency management and resource availability
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
• Lead and drive execution for large, complex projects, overseeing intake, dependencies, release management, operationalization, business readiness, testing, and Go Live.
• Develop, manage, and communicate program plans, status reports, meeting notes, and maintain data integrity in project tools (JIRA, Confluence, Teams).
• Ensure deliverables meet objectives and quality standards, adhering to all project management controls and firm requirements.
• Manage timelines, resources, dependencies, and blockers, while building strong relationships with stakeholders and functional partners.
• Navigate challenges, remove roadblocks, and make decisions to keep projects on track, including change management and compliance activities.
• Continuously improve delivery processes, conduct post-implementation reviews, and facilitate lessons learned sessions.

• 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
• Exposure to operational management and change readiness work streams
• Project management experience, ideally within banking or financial services.
• Bachelorâs degree in Information Technology, Business, or a related field.
• Strong understanding of delivery processes with a track record of driving continuous improvement.
• Experience in release management, deployment processes, and platform-wide strategies.
• Skilled in working within matrixed organizations, with strong collaboration and partnership abilities.
• Demonstrated leadership, organizational, and analytical skills, with effective communication at all levels.
• Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams.

• Emerging knowledge of product release and deployment processes
• Proficient knowledge of the product development lifecycle, design, and data analytics.
• Masterâs Degree, PMP Certification, or Certified Scrum Master (CSM) desired.
• Strong understanding of the technical aspects of features being delivered.
• Excellent adaptability to pivot strategies and respond to changing circumstances.
• Experience with regulatory, compliance, and risk management in banking.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicantsâ and employeesâ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQsfor more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans