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Help Desk Technician: IT Support & Incident Resolution
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-05-31
Listing for:
DecisionPoint Corporation
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
DecisionPoint Corporation is looking for a Help Desk Support Technician for its Durham, NC office. The successful candidate will provide support in a Call Center environment, working with the Change, Asset and Problem Reporting System (CAPRS) to document incidents. Responsibilities include problem resolution and customer interaction, ensuring all issues are documented and resolved effectively.
This role offers a competitive hourly rate between $19.00 and $21.00, and includes a comprehensive benefits package such as Medical, Dental, and 401(k).
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