L&D Contractor
Listed on 2026-06-05
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IT/Tech
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Education / Teaching
Training Associate
Location:
Concord, NC 28027 (Onsite). Pay Rate: $35.00 $ 39.34/hr Duration: 6-months+
Schedule:
Monday Friday, 8:00 AM 5:00 PM.
Summary:
The Learning & Development (L&D) Support Contractor would supplement the Concord site L&D Team and is responsible for supporting the creation, coordination, and implementation of learning solutions for the Concord, NC manufacturing site. The L&D Associate will partner with Lilly Concord L&D associates to perform Service Now requests, manage functional area Training Matrices, support training material creation and revision, and assist with the management of requests received via the team email address.
- Assist in management of 36 functional area training matrices. Review with teams, update/revise, review in QDocs, approve in QDocs.
- Assist/support with course and curricula periodic reviews
- Run LMS reports to support site quality management investigations / assist with report requests
- Assist/support L&D Team email address (site requests) to send to Conduent or manage on a local site level
- Support Service Now requests:
- Creation/management/cancellation of instructor-led classes
- Deactivation/retirement of courses
- Due date extension projects / trending
- Instructor-led classes scheduling with Conduent
- Turning on contractor learning plans
- Assisting in assignment / unassignment of curricula for teams
- Support / revise training materials (OJTs, Instructor-led trainings, etc.).
- Run assignment profile streamlining project
- Run streamlining projects: functional area mapping; assessment/exam mapping; OJT curriculum architecture mapping.
- Coordinate instructor-led classes (visitor registration, rosters, arranging rooms, creating and sending out surveys)
- Manage / coordinate post-instructor-led training surveys.
- Organize data and process metrics.
- Work with teams to update / upgrade training, depending on survey results.
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant. #IND
0526
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