Retail Banking Analyst - AI-Driven Process Optimization
Listed on 2026-06-07
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst
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Job details
Job Role
Work Location
Charlotte, NC, Dallas, TX, Pennington, NJ
State / Region / Province
New Jersey, North Carolina, Texas
Country
USA
Domain
Delivery
Interest Group
Company
ITL USA
Requisition
148214
Technical Skills 1
Domain|Banking|Commercial Banking
Technical Skills 2
Technical Skills 3
Technology|Agile Management|Agile Management Tools
Technical Skills 4
Domain|Banking|Consumer Banking
Overview
The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation.
You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.
In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility will be as below:
⦁ Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
⦁ Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
⦁ Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
⦁ Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
⦁ Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation
Your contribution to the team:
⦁ A collaborative spirit and excellent communication skills.
⦁ Strong analytical and coordination skills with a focus on process optimization
⦁ A knack for creating detailed process maps and technical documentation with domain specialization
⦁ Proactive approach to in conducting benchmarking studies and product research
⦁ Familiarity with system implementation, configuration, and maintenance
⦁ Effective collaboration and communication abilities with cross-functional teams
Required Skill and Experience
⦁ Experience in Retail Banking, Digital, Core Banking, Deposits and Lending
⦁ Experience as a Product consultant/BA in Banking & Finance domain
Preferred Skill and Experience
⦁ Experience with defining and implementing core modernization programs in the Banking industry.
⦁ Experience with requirement gathering, mapping current business processes, performing gap analysis, impact analysis and solution design activities.
⦁ Experience in data analysis
Additional Required Qualifications
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
• Estimated annual compensation range for candidate based in Pennington, NJ will be Min $90,722 to Max $121,524
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions…
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