Business Analyst, Distribution Operations

The Business Analyst serves as the primary requirements liaison between Distribution Operations stakeholders and technology/implementation teams during new distribution center startups and automation integration programs. This role owns the full requirements lifecycle—from elicitation and analysis through traceability and validation—ensuring that WMS configurations, IT infrastructure buildouts, and operational processes are grounded in documented, testable, and stakeholder-approved requirements.

The BA also owns the testing management discipline, structuring test phases, maintaining traceability from requirements to test cases, and governing phase entry/exit criteria to ensure go-live readiness. This individual acts as the single point of accountability for requirement quality and business readiness, partnering closely with IT while representing the business in all requirements and testing activities.