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Bike Service Writer: Customer Care & Diagnostics
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-06-12
Listing for:
Peachtree Bikes | Motion Makers | Sycamore Cycles
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Peachtree Bikes | Motion Makers | Sycamore Cycles seeks a Service Writer to be the first point of contact for customers needing bike service and repairs. You will provide outstanding customer service and ensure every customer leaves confident in their bike’s care.
Key responsibilities include diagnosing bike issues, creating detailed work orders, and working closely with technicians to ensure efficient service. The ideal candidate has a strong passion for cycling, excellent organizational skills, and the ability to communicate effectively with customers.
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