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Learning And Development Specialist

Job in Concord, Cabarrus County, North Carolina, 28027, USA
Listing for: Net2Source (N2S)
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
  • Education / Teaching
Salary/Wage Range or Industry Benchmark: 35 - 38 USD Hourly USD 35.00 38.00 HOUR
Job Description & How to Apply Below

Job Title:

Learning & Development (L&D) Support Contractor

Location:

Concord, NC 28027 Duration: 6+ Months Contract (extendable) Pay Range: $35 - $38 per hour on W2

The Learning & Development (L&D) Support Contractor would supplement the Concord site L&D Team and is responsible for supporting the creation, coordination, and implementation of learning solutions for the Concord, NC manufacturing site. The L&D Associate will partner with Client’s Concord L&D associates to perform Service Now requests, manage functional area Training Matrices, support training material creation and revision, and assist with the management of requests received via the  team email address.

Scope

of Work:
  • Assist in management of 36 functional area training matrices. Review with teams, update/revise, review in QDocs, approve in QDocs.
  • Assist/support with course and curricula periodic reviews
  • Run LMS reports to support site quality management investigations / assist with report requests*****.
  • Assist/support L&D Team email address (site requests) to send to Conduent or manage on a local site level.
Support Service Now requests:
  • Creation/management/cancellation of instructor-led classes
  • Deactivation/retirement of courses
  • Instructor-led classes scheduling with Conduent
  • Turning on contractor learning plans
  • Assisting in assignment / unassignment of curricula for teams
  • Support / revise training materials (OJTs, Instructor-led trainings, etc.).
Run streamlining projects:
  • Functional area

    mapping
  • Assessment/exam mapping
  • OJT curriculum architecture mapping
  • Coordinate instructor-led classes (visitor registration, rosters, arranging rooms, creating and sending out surveys)
  • Manage / coordinate post-instructor-led training surveys.
  • Organize data and process metrics.
  • Work with teams to update / upgrade training, depending on survey results.
Qualifications:
  • Global initiatives and implementations (QMS i3 standardization; Observe

    IQ Digital OJT; Learning Plan streamlining efforts, curricula architecture initiatives)
  • Maintaining steady support of Client Concord site initiatives and site manufacturing milestones.
  • Ensure uninterrupted support of Client’s Concord manufacturing.
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