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AI-Driven Self-Service Implementation Leader
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-06-15
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Genesys Cloud Services, Inc. is seeking an experienced Self Service & AI Implementation Principal Consultant to manage strategic project initiatives and deliver outstanding AI-driven customer experiences. You will design, develop, and test IVR and bot applications, collaborate with technical teams, and provide consulting services to clients.
This role offers flexibility to work remotely along the East Coast of the US, a competitive salary range of $110,600 to $194,400, and excellent benefits including medical coverage and professional development opportunities.
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