Support Executive – MES & Pharmasuite
Listed on 2026-06-28
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IT/Tech
IT Support, IT Consultant, IT Business Analyst, Systems Administrator
Support Executive – Mes & Pharmasuite
Location:
Concord, NC (Onsite) Duration:
Contract
Experience:
6+ Years
Perform initial issue diagnosis and troubleshooting, Provide user support for navigation and system use.
Work on issue resolution and escalation. Handle incident management system.
Knowledge base development.
Monitor MES layer integration with other systems.
Monitor system performance. Develop training materials.
Able to report metrics. Able to handle security administration.
Work on system configuration and support.
Handle problem management.
Knowledge of pharmaceutical manufacturing processes.
Familiarity with MES systems such as Pharmasuite, PMX, Syncade, Werum Client-X
Working knowledge of IT life cycle management, IT business process model, S95 model and other IT processes.
Excellent communication skills. Strong problem solving, analytical and process improvement skills
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