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Tech Support Operations Specialist — Flexible Hours
Job in
Concord, Cabarrus County, North Carolina, 28027, USA
Listed on 2026-08-24
Listing for:
DNP Imagingcomm America Corporation
Part Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
DNP Imagingcomm America Corporation in Concord, NC is seeking a Technical Support Administrator to provide frontline help for software, hardware, and network issues, delivering exceptional customer service and coordinating with Level 1 support.
The role involves handling live calls, tickets, RMAs, data uploads, and escalating complex problems. Candidates should have a high school diploma, 2+ years' related experience, CRM/ticketing familiarity, and strong communication and teamwork skills.
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