Epic EHR Helpdesk Lead — Clinical IT Support
Listed on 2026-09-24
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
STI in the United States (North Carolina) seeks an experienced Epic Support Lead to serve as the highest escalation point for complex Epic incidents, triage issues, and coordination with application analysts and vendors.
You will lead a helpdesk team, monitor Service Now queues, drive go‑lives and upgrades, develop technical docs, and mentor staff to uphold service standards and patient‑care workflows.
We have an opening for a Epic EHR Helpdesk Lead — Clinical IT Support in NC, United States within IT & Technology.
Our group is growing, and we are hiring a Epic EHR Helpdesk Lead — Clinical IT Support in NC, United States.
This opportunity is for the Epic EHR Helpdesk Lead — Clinical IT Support role at STI.
We are seeking a motivated Epic EHR Helpdesk Lead — Clinical IT Support to join STI in NC, United States.
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