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Tech Support Manager: Lead Teams & Escalations

Job in Concord, Cabarrus County, North Carolina, 28027, USA
Listing for: Litera Group
Full Time position
Listed on 2026-09-25
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
A leading legal technology firm in Raleigh, NC seeks a Manager, Technical Support to lead a team of Support Engineers. The successful candidate will ensure high-quality customer outcomes and manage escalations efficiently. Candidates should have over 5 years of experience in technical support and proven leadership abilities. Benefits include health insurance and career growth opportunities, fostering a supportive, dynamic workplace culture.
This role, Tech Support Manager:
Lead Teams & Escalations at Litera Group, could be your next opportunity. Join us at Litera Group as our next Tech Support Manager:
Lead Teams & Escalations in NC, United States. We are currently recruiting a Tech Support Manager:
Lead Teams & Escalations for our team in NC, United States. This is a great opening to take on the Tech Support Manager:
Lead Teams & Escalations role at Litera Group.
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