Director, Sales & Operations Planning; S&OP

Director, Sales Operations Planning (SOP)

The Infrastructure Solutions Group (ISG) is hiring a Director of Sales Operations Planning (SOP) to align demand, supply, and inventory across our ISG ISO ESMB organization. Reporting to the Executive Director, ESMB Commercial Group Operations, this leader connects GEO planning, Sales, and the Global Supply Chain (GSC) to translate sales forecasts, demand plans, and incoming supply into a single executable plan and leads a team of demand, supply, and inventory planning experts who own its execution.

• Own the SOP Process
• Lead and manage the monthly SOP cycle
• Facilitate cross-functional SOP meetings
• Build consensus across business functions on a single, executable plan
• Lead and develop a team of demand, supply, and inventory planning experts (full people‑management responsibility)
• Align forecasts with production capacity and inventory plans
• Develop and refine sales forecasts (short‑, mid‑, and long‑term)
• Balance supply and demand while meeting service and cost objectives
• Ensure production and capacity plans meet demand
• Support product launches and supply readiness
• Optimize inventory levels and availability to meet service and turn targets
• Identify excess inventory by reviewing stock positions against demand forecasts, and partner with Sales, Marketing, and Operations on mitigation — price adjustments, promotions, bundling, and liquidation — to protect profitability
• Initiate and manage buy‑aheads
• Partner with GEO Planning and GSC to develop and execute strategic component buy‑aheads ahead of supply constraints or pricing inflections
• Monitor buy‑ahead inventory positions against unit and margin targets, and adjust as conditions change
• Drive transformation initiatives across the planning organization, including:
• Improving forecasting processes and planning tools
• Implementing data‑driven planning systems and automation
• Advancing SOP process maturity against industry benchmarks
• Analyze forecast accuracy, demand variability, and supply constraints to identify risks, gaps, and opportunities
• Define, track, and report SOP KPIs (forecast accuracy, plan attainment, inventory turns, service levels) to executive leadership

• Bachelor’s degree in Business Administration or relevant degree
• 8+ years previous experience in supply chain
• Previous experience in a planning role
• ERP / planning tools (e.g., SAP IBP, Blue Yonder, etc.)
• Strong understanding of supply chain processes

• Strong communication skills at all levels, including with cross‑functional executives
• Ability to quickly solve ambiguous problems with limited data by utilizing analytic skills and judgment gained during prior experiences
• Requires strategic agility, business acumen, and functional expertise to resolve problems of highly complex nature

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.