Deputy Director of Child, Family Adult Services

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Salary Range: $ to $ per year. This is an exempt (salaried) position.

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Mecklenburg County Department of Child, Family, & Adult Services (CFAS) strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

Position will primarily be responsible for the Youth & Family Services (YFS) division, a part of the Child, Family, & Adult Services Department – Department of Social Services.

• Be a mission-driven, service centered leader who builds momentum through strategic vision and collaborative partnership.
• Demonstrate success in shaping and implementing culture strategies that deepen connection to the department’s vision.
• Lead strategic planning efforts that translate departmental goals into actionable short-term priorities and long-range initiatives.
• Be experienced in identifying emerging risks and applying innovative, practical solutions that enhance performance and operational stability.
• Be highly knowledgeable in human services policies and regulations, with the ability to apply them strategically across Youth and Family Services programs.
• Thrive in building trusted partnerships with public officials, community organizations, customers, and government leaders to advance shared priorities.
• Excel in collaborative, forward-thinking environments that encourage creativity, innovation, and shared problem-solving.
• Maximize services and outcomes through sharp business acumen and strategic operational insight.
• Maintain composure and clarity under pressure, build trust-centered relationships, strengthen collaboration, and champions employees as key drivers of the organization’s impact.
• Be experienced in guiding teams through change with clarity, diplomacy, and a strong foundation of trust.
• Focus on aligning services and optimizing processes to deliver streamlined, high-quality results for the community.
• Demonstrate exceptional communication skills that are easily understood by frontline staff, supervisors, and executive leadership alike.
• Lead with openness and clarity, ensuring employees stay informed and experience genuine inclusion in organizational decisions.

The Deputy Director assists the department director by performing complex professional and administrative work supporting and directing Youth and Family Services (YFS) programs for the County. The Deputy Director is responsible for the delivery of services which address the changing demands and needs of client populations. This position is responsible for internal operations including personnel, space, logistics of major events, policy development, assuring compliance with regulations and assuring services are properly provided on a daily basis.

The Deputy Director position requires collaborative work both internally within the County and externally with system partners to improve outcomes for families, children, and…