Territory Field Manager - Plumbing

GENERAL STATEMENT OF JOBAt Stancil Services, we take pride in delivering quality craftsmanship and operational excellence across every project. The Territory Field Manager – Plumbing plays a key leadership role in managing day-to-day field operations across multiple plumbing phases — slab, rough, trim, and warranty.

This position oversees labor, materials, quality, and customer satisfaction within assigned territories to ensure plumbing projects are completed on time, on budget, and in alignment with company standards. The ideal candidate is a strong communicator and problem-solver who thrives in afast-paced environment, balancing hands-on field management with strategic oversight.

SUPERVISORY RESPONSIBILITIES
• Lead, coach, and supervise foremen and field labor.
• Support hiring, onboarding, and training of team members.
• Promote a culture of safety, accountability, and teamwork.
• Conduct performance feedback and corrective coaching as needed.
• Oversees assistant territory field manager.

ESSENTIAL JOB FUNCTIONS
• Manage daily field operations
• all plumbing phases including slab, rough, trim, and warranty.
• Communicate relevant field information to labor teams, leadership, and internal departments.
• Coordinate daily labor assignments, ensuring adherence to project timelines and efficiency standards.
• Effectively manage labor and materials at the job level to minimize waste and maximize productivity.
• Build and maintain strong relationships with customers, builders, and Stancil team members.
• Work collaboratively with the Area Manager to oversee crew activities and ensure alignment with company objectives.
• Communicate directly with customers regarding field progress, scheduling, and service needs.
• Meet customer demands and production goals while upholding Stancil’s quality standards.
• Lead crews toward achieving company-defined production rates and operational efficiency targets.
• Manage crew schedules and assignments, including maintaining the crew board, rotating team members, and managing overtime as needed.
• Partner with the Scheduling Department to allocate work efficiently based on skill sets and project requirements.
• Train, mentor, and support field personnel to promote a culture of learning and professional growth.
• Own inspection performance, implement quality control measures, and use data to drive field efficiency.
• Monitor materials usage, drive cost efficiency, and reduce waste across assigned projects.
• Collaborate with the Operational Support Specialist (OSS) to manage costs, leverage EPOopportunities, and improve profitability.
• Support the implementation of new technologies, processes, and systems that enhance field operations.
• Participate in fleet management and ensure driver eligibility compliance.
• Other related duties as assigned.

EDUCATION, EXPERIENCE AND TRAINING
• High school diploma or equivalent (GED, college, technical or trade school transcript, orforeign equivalent).
• Strong computer skills, including proficiency in Microsoft Office Suite and Bolt.
• Fluent in Spanish preferred but not required.
• Valid driver’s license for 3+ years and insurable under company insurance policy.
• Minimum of 3 years of new residential plumbing experience.
• North Carolina Plumbing License preferred but not required.

STANDARDS OF PERFORMANCE
• Provide informative and professional assistance when working with customers, vendors, and team members.
• Demonstrate independence, problem-solving ability, and a proactive approach to field challenges.
• Maintain focus and initiative to sustain workflow and meet deadlines under pressure.
• Foster open, transparent communication with internal teams and external partners.
• Complete assigned tasks accurately, efficiently, and with strong attention to detail.
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