Cashier II

The Cashier plays a key role in delivering exceptional customer experience at Coach, ensuring efficient, friendly service at the cashwrap while maintaining operational accuracy and supporting team development.

• Deliver exceptional customer service at checkout
• Greet customers warmly and create a lasting impression
• Act as an ambassador for the Insider Program; promote add‑on sales and gift cards
• Maintain accuracy in cash handling, media management, and compliance with all policies
• Process returns, repairs, and damaged goods per company standards; complete end‑of‑shift audits with management
• Keep cashwrap organized and clean; monitor equipment and report issues promptly
• Assist in training and mentoring cashiers to uphold service and operational excellence

• 1+ years in cashier or retail roles; luxury retail experience preferred
• Combination of education and experience will be considered
• Familiarity with POS systems, mobile technology, and basic computer skills
• Ability to work in a fast‑paced environment
• Strong English language proficiency (for EU)
• Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

• Courage – doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable feedback
• Creativity – comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions
• Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind
• Dealing with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture
• Drive for Results – can be counted on to exceed goals successfully; is consistently one of the top performers; very bottom‑line oriented
• Interpersonal Savvy – relates well to all kinds of people; builds effective relationships; uses diplomacy and tact
• Learning on the Fly – learns quickly when facing new problems; open to change; enjoys the challenge of unfamiliar tasks

Coach is an equal‑opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA) – Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or e

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Base Pay Range: $15.00 - $19.50.