Merchandiser, Retail

SUMMARY The primary responsibilities of the Merchandiser are to process deliveries, rotate, restock, merchandise, and build displays in assigned accounts. The Merchandiser ensures products are properly presented at customer locations, maintains backroom storage standards, and supports the sales team by identifying account opportunities and maintaining strong customer relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Represent the company in a professional manner and provide excellent customer service at all assigned accounts.

Restock cold boxes, displays, shelves, and other areas where products are available for sale, ensuring proper product rotation and freshness standards.

Merchandise products at customer locations based on product orders and planograms, including building displays and assisting with promotional setups.

Maintain backroom storage at customer locations in a clean and organized manner. Record stocked cases and out-of-stock products using the VIP merchandising application.

Adhere to out-of-date beer policy and product rotation standards, maintaining accurate inventory levels.

Adhere to company account and merchandising standards across all assigned locations.

Alert presales personnel and sales consultants of out-of-stock situations and relay orders to appropriate personnel when required by the customer.

Maintain a friendly, working relationship with account managers, owners, and staff. Communicate with retailer management regarding display locations, promotions, and market opportunities.

Identify account opportunities and communicate new leads to the merchandiser supervisor or sales consultant.

Monitor competitor pricing, promotions, and product activity; report competitive information to manager.

Visit each account on scheduled days to meet delivery or stock cold box requirements. Perform weekend pull-ups at specified times per company policy.

Confer with merchandising supervisor to resolve customer problems, address competitive activity, and take advantage of market opportunities.

Ensure proper stocking, restocking, and loading of assigned vehicle with product. Maintain proper appearance, care, and maintenance of vehicle and equipment.

Maintain a safe driving record and comply with company driving policy.

Adhere to company dress code and grooming standards, maintaining a professional appearance at all times.

Attend all scheduled meetings and company functions as required.

Comply with all applicable federal, state, and local laws and regulations, including State ALE/ABC regulations.

Establish and maintain relationships to foster teamwork and cooperation across the organization.

Perform other duties as assigned.

MERCHANDISER CAREER PATH Through achievement of required experience, training, and certifications as outlined in merchandiser training, merchandisers can progress through the following career progression:

Apprentice Merchandiser Merchandiser Advanced  Merchandiser Senior Merchandiser COMPETENCIES REQUIRED Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.

Technical Skills – Strives to continuously build knowledge and skills; shares expertise with others.

Interpersonal – Listens to others without interrupting; remains open to others’ ideas and tries new things.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; responds well to questions; participates actively in all company meetings.

Teamwork – Puts success of team above own interests; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members.

Business Acumen – Understands business implications of decisions; demonstrates knowledge of market and competition; aligns work with strategic goals.

Organizational Support – Follows policies and procedures; supports organization’s goals and values; benefits organization through outside activities.

Judgement – Displays willingness to make decisions; supports and explains reasoning for decisions.

Motivation – Sets and achieves challenging goals; measures self against standard of excellence.

Professionalism –…