Inside Sales Development Account Manager

Inside Sales Development Account Manager, Level 2

Responsibilities include:

• Source new sales opportunities via inbound lead qualification and outbound prospecting, focusing on A and B accounts.
• Engage and build rapport with prospects through calls, email, and social outreach.
• Understand customer needs and requirements through research, discovery, and qualification, driving leads through early sales stages.
• Set appointments with new customers for the Business Development partner(s).
• Route qualified leads and opportunities to Business Development partner(s) for further qualification, development, and closure.
• Follow up post meetings to determine outcomes and next steps.
• Co‑manage sales territories, develop territory plans and strategies with Business Development partners to achieve new customer and revenue growth targets.
• Build the opportunity funnel via research and identify target accounts, key prospects, and opportunities at each account within territories.
• Maintain and expand database/funnel of target accounts, prospects, and opportunities.
• Partner with Marketing and Business Development on initiatives, territory targets, and goals.
• Track and manage activity in Salesforce, CRM, and High Velocity; maintain all account, opportunity, contact, and lead records.
• Leverage technology and data tools to research and identify prospects.
• Meet or exceed quarterly meetings and RFP targets, along with other new business metrics set with manager.
• Attend trade shows and other events as required.
• Leverage social selling techniques to reach clients via digital channels.
• Establish, nurture, and grow client relationships at appropriate level.
• Perform other duties as assigned.

• Minimum of 2 years inside sales/sales development experience (lead nurturing, qualification, prospecting, appointment setting).
• CRO/pharmaceutical industry experience preferred, including knowledge of Phase I‑IV clinical research and development.
• Proficiency with Salesforce or other CRM and sales automation tools, including auto‑dial systems.
• Strong written and verbal communication skills.
• Adaptable, professional, and motivated with an understanding of the sales cycle.
• Ability to listen and identify customer pain points and challenges.
• Organized, multitasking, prioritizing, with strong time management under fast‑paced conditions.
• Ability to build and maintain effective internal and external relationships.
• Proficiency in MS‑Office applications (Word, Excel, PowerPoint).
• Bachelor’s degree in Life Sciences or related field.

Annual salary range: $50,500.00 – $ (United States). Compensation may vary based on experience, performance, and education. Benefits package is offered based on location.

United States of America