Fire Protection B2B Sales Representative

Overview

Business-to-Business (B2B) Sales Representative – Life Safety and Fire Protection

Location: Within 90 miles of the office at 2622 New Village Way, Wilmington, NC 28405

The B2B Sales Representative is responsible for driving growth by identifying, promoting, and securing new business for fire alarm and life safety solutions, including new construction, service, repairs, and monitoring agreements. This role requires a deep understanding of fire alarm systems and the ability to interpret technical specifications to provide customized solutions for clients across the life safety and fire protection sector.

• Market and Sales Development:
  Identify and target new construction and end-user accounts requiring fire alarm and life safety solutions, expanding the company’s reach within the designated 90-mile radius.
• Develop and maintain a strategic approach to market, promote, and sell fire alarm monitoring agreements, preventive maintenance plans, and other life safety services to meet and exceed departmental profit objectives.
• Proposal and Bid Management:
  Interpret bid documents, plans, and technical specifications for life safety and fire alarm systems, ensuring an accurate understanding of project requirements.
• Conduct detailed site surveys to assess premises and prepare precise and competitive cost estimates, balancing profitability with customer needs.
• Prepare quotations and proposals that align with departmental goals, customer expectations, and industry standards, maintaining accuracy, completeness, and profitability.
• Client Relationship Building:
  Cultivate and expand the client base by establishing strong relationships with potential and existing customers, focusing on fostering long-term partnerships.
• Conduct site visits, product demonstrations, and follow-up meetings with clients to build trust and demonstrate the company’s commitment to life safety excellence.
• Serve as the primary point of contact for clients, handling inquiries, addressing concerns, and identifying additional service or upgrade opportunities.
• Technical Knowledge and Product Expertise:
  Maintain a comprehensive understanding of fire alarm and other low voltage life safety systems, including familiarity with current NFPA standards, industry trends, and technological advancements.
• Develop and deliver compelling product presentations that communicate the value of the company’s solutions and differentiate them from competitive offerings.
• Stay updated on industry regulations and standards, advising clients on compliance requirements and best practices in fire alarm system installations, inspections, and upgrades.
• Sales Process Management:
  Manage all aspects of the sales cycle, from initial contact and needs assessment through proposal development, negotiation, and closing.
• Record and document all sales activities in the company CRM, including client interactions, project milestones, and contract details, ensuring accurate and timely reporting.
• Regularly review sales metrics and performance, adjusting strategies to achieve or exceed monthly, quarterly, and annual targets.
• Collaboration and Communication:
  Effectively communicate qualified sales leads and opportunities to relevant departments, including operations, service, and finance, ensuring seamless client onboarding and contract fulfillment.
• Collaborate with the installation and service teams to coordinate on-site surveys, installation timelines, and follow-up maintenance schedules.

• Education: High School Diploma required;
  Bachelor’s degree preferred.
• Experience: Minimum of 3 years in sales within the life safety or fire protection industry.
• Technical
  
  Skills:
  
  In-depth knowledge of fire alarm systems, industry standards, and competitive brands; ability to read and interpret technical documents and blueprints relevant to fire alarm installations and maintenance.
• Sales
  
  Skills:
  
  Demonstrated ability to consistently achieve and exceed sales goals through consultative selling, relationship-building, and closing techniques.
• Communication: Strong verbal and written communication skills, with the ability to effectively convey technical information to both technical and…