Wellness Associate

Job Description

The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenance of a clean studio environment. This person is reliable, exhibits a strong moral fiber, possesses a positive attitude and solid work ethic.

Job Description

• The Wellness Sales Associate is an ambassador in the community for beem™ Light Sauna and seeks to grow the brand through membership sales and other programs that drive revenue
• Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light therapy and the value of having a beem™ Light Sauna Membership
• Responsible for greeting members and ensuring everything about their visit is outstanding
• Host studio events and community outreach programs
• Compliance and adherence to the beem™ Business Policies for daily site operations Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events and brand recognition
• Model our mission, vision and values leading by example
• Have extensive knowledge of and promote products and services, selling packages/memberships and sharing of promotional opportunities
• Responsible for all lead management tasks required during shift
• Light cleaning and sauna ‘refresh’ between appointments
• Ensure that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, new membership agreements, etc.
• Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems