Sales and Office Coordinator

Job Description

William Travis Jewelry is seeking an experienced and motivated Sales & Office Manager to oversee sales, customer relationships, and the day-to-day administrative operations of our jewelry business.

This is a hands-on management position for someone who is organized, confident, professional, and comfortable working directly with clients. The ideal candidate will be able to manage multiple responsibilities while maintaining the high level of personal service and attention to detail our clients expect.

The Sales & Office Manager will work closely with the owner and team to ensure that customers receive an exceptional experience from their first contact through the completion of their purchase, repair, appraisal, or custom jewelry project.

William Travis Jewelry is an award-winning custom jewelry design and manufacturing company based in Chapel Hill, North Carolina. We specialize in one-of-a-kind jewelry, custom engagement rings, wedding bands, heirloom redesigns, repairs, and fine jewelry. Our work combines traditional craftsmanship with innovative design to create pieces that are meant to be worn, treasured, and passed down for generations.

Founded by award-winning designer and metal smith William Travis Kukovich, the company has earned extensive national recognition, including 18 AGTA Spectrum Awards, 3 JCK Design Awards, 3 JCK Jewelers' Choice Awards, and 2 Platinum Guild International awards.

Our new Chapel Hill location brings the client experience and the creative process together, with a visible metalsmithing workshop where customers can see their jewelry being crafted. We are a hands-on, creative company focused on exceptional craftsmanship, personalized service, and original design.