Inside Sales Representative

Description Are you looking to grow your sales career with a team that genuinely supports your success? Weyerhaeuser is hiring a driven Inside Sales Representative to join our Charlotte Distribution team. In this role, you'll work closely with an integrated sales team, learn our proven sales approach, and build strong relationships with the customers we serve every day.

This is more than an order-taking role. Our Inside Sales Representatives are a primary voice of Weyerhaeuser for our customers, communicating daily by phone and email, identifying sales opportunities, solving problems, and helping customers grow their businesses.

If you're motivated, customer-focused, comfortable communicating with a variety of people, and ready to learn and grow, this is an opportunity to make an impact.

Weyerhaeuser is searching for an Inside Sales Representative (ISR) to support our Charlotte Distribution facility located in Concord, North Carolina. The ISR is an office-based sales role responsible for maintaining and growing relationships with building materials dealers, National Accounts, specialty retailers, and remanufacturers. The ISR works as part of an integrated sales team focused on meeting customer expectations, growing profitable sales, and developing day-to-day business solutions.

Primary Responsibilities:

CUSTOMER RELATIONSHIPS & COMMUNICATION Serve as a primary point of contact for an established customer base, building trusted relationships through frequent phone and email communication. Proactively connect with existing and prospective customers to identify opportunities and grow sales, while working with suppliers to support product and customer needs. Take ownership of customer questions, sales opportunities, and issues, providing responsive and knowledgeable support through resolution.

SALES GROWTH Profitably grow sales with independent dealers, National Accounts, specialty retailers, and remanufacturers by identifying opportunities within existing accounts and prospecting for new business. Build strong relationships with buyers, sellers, and sales managers while executing promotions and market activities that drive incremental sales. Develop strong product knowledge across Weyerhaeuser’s portfolio and use an understanding of each customer’s business to influence buying decisions and provide solutions that create value.

TEAM COORDINATION Partner closely with Weyerhaeuser Dealer Sales Representatives to develop and execute customer strategies, follow up on sales opportunities, and resolve customer issues. Collaborate across Customer Service, Inventory, Operations, and other teams to support accurate orders, product availability, and on-time delivery. Gather and share market intelligence while providing input on product mix, pricing, inventory, and demand to support both customer and site success.

We manufacture and sell an innovative collection of proven structural framing materials to the residential, multi-family and light commercial markets, and provide seamless building solutions, from design to installation to support. This team moves fast, works smart and never stops pushing to be and stay number one in the industry.

Find out more about Weyerhaeuser at  and learn our Story here:  school diploma/GED required; bachelor's degree preferred.
3+ years of sales, customer-facing, or related business experience preferred.

Building materials experience and product knowledge preferred.

Excellent professional verbal and written communication skills.

Proven ability to develop and maintain strong customer relationships.

Demonstrated selling and customer-service skills.

Ability and willingness to make proactive outbound sales calls.

Strong problem-solving skills and willingness to take ownership through resolution.

Strong organizational skills with the ability to manage multiple customers, priorities, and deadlines.

Ability to collaborate effectively in a team environment.

Ability to learn technical products and apply that knowledge in customer conversations.

Ability to influence customer buying decisions and identify growth opportunities.

Proven commitment to working safely.

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