Homeless Assessment Advisor

We are currently looking for an experienced Homeless Assessment Advisor to join a busy Housing Options service. This Homeless Assessment Advisor role will focus on carrying out statutory homelessness assessments, making legally robust decisions and supporting applicants to prevent or relieve homelessness.

You will initially be required to be in the office 5 days a week and then have the option to work on a hybrid basis, the successful candidate will be required in the office 3 days per week, with the remaining 2 days worked remotely.

This Homeless Assessment Advisor position would suit someone with previous experience making homelessness decisions, managing high volume complex homelessness casework and delivering housing advice services.

• Conducting homelessness assessments in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017.
• Completing comprehensive housing needs assessments and Personalised Housing Plans.
• Supporting applicants to prevent or relieve homelessness through a range of housing options.
• Making homelessness decisions and issuing legally compliant decision letters.
• Investigating priority need, intentional homelessness and local connection.
• Managing an individual caseload from assessment through to decision.
• Working with supported housing providers, private landlords and partner agencies to secure accommodation solutions.
• Supporting vulnerable households and working alongside partner agencies including Social Services and Mental Health teams.

• Previous experience working as a Homeless Assessment Advisor, Housing Options Officer or Homelessness Officer.
• Experience delivering housing advice and homelessness prevention services.
• Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated legislation.
• Experience completing housing needs assessments and Personalised Housing Plans.
• Experience managing complex homelessness casework.
• Experience writing homelessness decision letters, ideally Section 184 decisions.
• NVQ Level 4 or equivalent qualification in a relevant subject.
• Experience maintaining accurate case records and using housing management systems – Jigsaw / MRI.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third‑party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.