Resident Services Coordinator - Part-Time

Overview

Towne Properties is a family-owned company since 1961. We build communities and support the people who live and work in them, offering meaningful work in a supportive environment where your contributions make a real difference.
Great Places to Live, Work, Shop & Play®.

Position: Resident Services Coordinator

Location: Providence Glen Apartments - Columbus, Ohio

Schedule: Monday through Friday, 11am-5pm (Part-Time, occasional evening and/or weekends as needed)

Pay Rate: $25 - $30/hour (based on experience and qualifications)

In this role, you will be a key connection between residents, onsite management, and community partners—helping ensure programs are delivered effectively and residents feel supported.

• Serve as the primary point of contact for resident services and program-related inquiries.
• Engage residents and connect them with community resources and support services.
• Plan, coordinate, and support resident programs, workshops, and community activities.
• Partner with onsite property management and Rainbow Housing to ensure program compliance.
• Promote resident participation through outreach and communication.
• Respond to resident questions and assist with resolving service-related concerns.
• Maintain accurate records, documentation, and participation logs.
• Prepare and submit weekly and monthly reports on program activities and outcomes.
• Assist with administrative tasks and special community events as needed.

Bring Your Skills

If you are people-focused, organized, and motivated by helping others succeed, this role will put your skills to meaningful use. This position is a great fit for candidates with a heart for social work and community support, including backgrounds in social work, education, leasing or property management, nonprofit services, or other people-centered roles.

• Minimum of 2 years of experience in resident services, community programs, social services, property management support, nonprofit work, or a customer-facing coordination role
• Ability to engage residents and connect individuals with community resources.
• Experience supporting programs, workshops, or events preferred.
• Strong organizational, communication, and documentation skills
• Basic computer skills, including Microsoft Outlook, Word, Excel, and Teams and Yardi (or similar) software.
• Ability to work independently or in a team environment while managing multiple priorities.
• Willingness to work occasional evenings and weekends.
• Bilingual (Somali preferred)
• Willing to complete a background and drug screening if offered employment.

Enjoy meaningful benefits in a part-time role that does not include health insurance or PTO accruals, in a supportive work environment:

• 401(k) with a generous company match
• Award-winning training, certification support, and professional development through Towne University
• Opportunity to do purpose-driven work that makes a real impact on the community
• Family-owned company with a solid foundation, serving communities since 1961
• Proudly recognized as an Energage Top Workplace (2018–2025)

We support ongoing learning and professional development. This role provides opportunities to build transferable skills, gain experience supporting resident services and community programs, and access training resources through Towne University. Opportunities for growth and advancement may be available based on performance, business needs, and position availability. We value impressive performance, reliability, and professionalism and encourage internal growth when opportunities arise.

Apply now and start building your future with us!

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

Requirements

• 2+ years of experience in resident services, community programs, social services, property management support, nonprofit work, or a customer-facing coordination role
• Valid driver’s license, reliable transportation, and insurance required
• Bilingual (Somali preferred)