Clerk Typist & Office Assistant — 2nd​/3rd Shift

Apply now Search #: 499548
Work type: Full-time
Location: UConn Storrs
Categories: Administrative Services, Clerical

2nd Shift Tues
- Sat and 3rd Shift Tues
- Sat

University of Connecticut, Facilities Operations, Storrs Campus

Salary Range for Clerk Typist: $43,364.00-$54,815.00 Yearly – Individuals new to state service start at the minimum of the pay plan.

Salary Range for Office Assistant: $48,365.00-$63,456.00 Yearly– Individuals new to state service start at the minimum of the pay plan.

The Facilities Operations Department is seeking candidates to fill two permanent Clerk Typist/Office Assistant positions within the Operations Center, located at the Storrs Campus. These positions are categorized as “Open to the Public”; current UConn NP-3 employees will be given preference in the hiring process. The Clerk Typist/Office Assistant acts as a Work Order Dispatcher with a focus on customer service to perform clerical duties in conjunction with the AiM computerized maintenance management system.

The work schedules for these two positions are:

• 2nd Shift, Tuesday
  - Saturday, 4:00 p.m. to 12:00 a.m.
• 3 rd Shift, Tuesday – Saturday, 12:00 a.m. to 8:00 a.m.

Duties include, but are not limited to, answering phones (trouble calls), entering service requests into the AiM system, making determination of work order priorities, assigning trade(s) to respond to calls, running reports as required, researching work order issues and statuses, monitoring the department’s shared email accounts, filing, preparing correspondence, cross training in other clerical assignments within the department, and completing special projects as assigned.

Essential skills required for this job include strong communication and interpersonal skills, reliability, commitment to teamwork, and customer service experience. This position may be required to supervise and train student employees.

The Operations Center provides a point of contact for the Storrs and Regional Campuses. This group acts as the communication center for all inquiries, requests for repairs, and emergencies. This position is classified as Emergency Support Services/Essential Staff (ESS/ES). It is required, and mandatory, to report to work during emergency closures/delayed openings due to inclement weather or for significant events that affect campus operations.

Some overtime will be required as the Operations Center must be staffed 24 hours a day, 7 days a week, 365 days a year (1st, 2nd & 3rd shifts as well as holidays and weekends). The 2nd and 3rd shift work schedules are eligible for shift differential. Weekend differential is applied to hours worked on Saturday or Sunday if the entire 8-hour shift is worked.

A full benefits package including medical and dental insurance is available.

UConn offers the following benefits for NP-3 employees:

• Excellent and affordable healthcare options

In order to be considered for these job openings, you must meet the minimum qualifications listed on the job opening and must specify your qualifications in your application. Page Up applications will be evaluated to ensure that the Knowledge, Skill and Ability, and Minimum Qualifications sections of the position have been met. Please also be sure to demonstrate how you meet any of the Preferred Qualifications that you may have.

• Ensure that your Page Up Application is complete and detailed before submitting it. You will not be able to make revisions once your application is submitted into the Page Up system.
• 
  Applicants are REQUIRED to submit a cover letter, resume and a list of three professional, work related references along with their contact information. If these three documents are not submitted with the application, and/or if the application submitted is incomplete, then the applicant will be considered unqualified.
• At any point during the recruitment process, applicants may be contacted via email and provided with an opportunity to submit additional documentation which supports their qualification(s) for this position. These documents may include performance…