Client Service Specialist II

About Corient

Corient is the world’s largest multi‑family office and non‑bank wealth manager focused on serving ultra‑high‑ and high‑net‑worth clients. As the industry’s only global professional services partnership, Corient combines the personal service and objectivity of a boutique with the scale and resources of a global institution. The partnership model fosters collaboration over competition, delivering a transparent, client‑first experience across investment management, wealth strategy, and family office services.

Corient is seeking a Client Service Specialist II who will serve as the primary administrative point of contact for our clients.

• Serve as the primary administrative point of contact for ingesting, organizing, and prioritizing client requests.
• Coordinate effectively between clients, advisors, and internal support teams to execute and track all client deliverables.
• Maintain consistent, professional communication with clients, addressing day‑to‑day needs with responsiveness and attention to detail.
• Perform a wide range of administrative functions, including documentation processing, account maintenance, and workflow coordination.
• Utilize strong organizational skills to manage multiple client requests, deadlines, and follow‑ups with accuracy and efficiency.
• Schedule and coordinate meetings between clients and advisory teams, managing calendars and logistics.
• Enter, monitor, and update client and advisor requests within Salesforce, ensuring accurate tracking and timely completion.
• Retrieve, organize, and distribute client documents such as statements, tax forms, and reports in a secure and timely manner.
• Generate and organize portfolio reports to support client communications and advisory decision‑making.
• Support data entry and maintenance for client prospecting and pipeline management.
• Complete required paperwork and assist with opening and maintaining client accounts.
• Contribute to a collaborative team environment, partnering with colleagues to improve processes and deliver seamless client service.

• Bachelor’s degree from an accredited institution or equivalent experience.
• 3–5 years of relevant experience in client service, administrative support, or operations.
• Demonstrated strong administrative capabilities and organizational proficiency in managing workflows and documentation.
• Experience with Salesforce, portfolio accounting systems, Docu Sign, and Microsoft Office Suite (or ability to learn quickly).
• Proven ability to handle multiple priorities while maintaining accuracy and attention to detail.
• Excellent verbal, written, and interpersonal communication skills.
• Strong client service orientation with the ability to anticipate needs and follow through effectively.
• Ability to work both independently and collaboratively within a team environment.
• High level of professionalism, discretion, and confidentiality in handling sensitive client information.

• Administrative Excellence
• Organizational & Time Management Skills
• Team Collaboration
• Service Orientation
• Communication
• Responsiveness
• Attention to Detail
• Ownership & Follow-Through

This position is exempt and paid in accordance with the laws of the State of Massachusetts. The pay range is $60,000‑$80,000 USD per year, determined by qualifications and experience.

Work in an office environment, primarily sitting at a desk and using a computer. May require lifting up to 15 pounds. On‑site work required 4 days per week.

Must be 18 years of age or older and have unrestricted U.S. work authorization. Applicants must be U.S. citizens or permanent residents and provide proof of work authorization.

• 401(k) Plan with Employer Matching
• Four Medical Plan options generously subsidized by Corient
• Employer paid Dental, Vision, Life and AD&D Insurance
• Employer paid Short‑term & Long‑term Disability
• Paid Maternity & Parental Leave
• Flexible Spending Accounts & Health Savings Accounts
• Dependent Care FSA
• Commuter & Transit FSA
• Corporate Discount Program – Perkspot
• Training Reimbursement
• Paid Professional Designations
• Community volunteer days

We are an equal opportunity employer. All candidates will be recruited and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.