Compliance Specialist, Administrative​/Clerical

JOB SUMMARY

The Office of the Registrar at the University of Connecticut invites applications for a full-time, permanent Registrar Specialist (P3) position. Reporting to an Assistant Registrar, this role is responsible for managing multiple high-level, detail-oriented projects focused mainly on audit, compliance, and operational support while delivering exceptional customer service in a high-volume environment. The successful candidate will demonstrate the ability to work with accuracy, efficiency, and professionalism in a fast-paced and dynamic setting.

• Review, analyze, and update departmental processes, documentation, and data systems (including student information systems, financial reporting, and research protocols) to ensure regulatory compliance.
• Research, interpret, and apply complex federal, state, and institutional regulations; assist in the development and revision of university policies and procedures to reflect regulatory changes and improve operational efficiency.
• Review and process voluntary and involuntary student separations to ensure accurate and compliant administration.
• Enter, review, and maintain student data in People Soft and National Student Clearinghouse systems; collaborate with Financial Aid to ensure accurate reporting to the National Student Loan Data System (NSLDS).
• Review National Student Clearinghouse reports for accuracy and compliance; collaborate with campus partners to troubleshoot system issues and perform analysis, testing, and validation.
• Assist in establishing, documenting, and maintaining internal timelines and procedures for enrollment reporting to ensure compliance with NSLDS guidelines.
• Provide guidance, technical assistance, training, and outreach to faculty, staff, and stakeholders regarding compliance requirements and best practices.
• Manage and maintain student records in accordance with FERPA, record retention standards, and applicable federal, state, and institutional regulations.
• Independently manage short- and long-term special projects, leveraging technical expertise and comprehensive knowledge of Registrar operations and systems.
• Research archived records and historical documentation to support internal and external inquiries related to catalogs, bylaws, and record-keeping regulations.
• Test system upgrades, patches, and enhancements related to student records data; develop and update procedural and technical documentation.
• Deliver high-quality customer service to students, faculty, staff, and the public via phone, email, and in-person interactions in a high-volume environment.
• Provide operational support to the Registrar’s Office, including processing registration requests, program and plan changes, advisor updates, biographical changes, transcripts, enrollment and degree verifications, and grade additions or changes.
• Perform related duties as assigned.

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).